We are constantly working to ensure our customers have a hassle and worry-free repair experience, which is how our RABit program was formed (Richmond Auto Body In Transit).
RABit is our Mobile Collision Estimating program that is changing the way our customers feel about collision repair.
What is RABit?
A hassle-free solution to the repair process. Our program takes care of everything so you can go on with your life while your vehicle is being repaired. We will meet you at work, at home or wherever is most convenient for you for your initial estimate and to pick up your vehicle and drop it off once the repairs are completed.
How much will it cost me?
That’s the best part—it’s free! We believe our customers shouldn’t have to pay for convenience.
How do I request this service?
It’s easy! Just call or email our RABit coordinators (see the contact us page) or call 1-855-GORABIT. You can also inquire at any of our locations.
Can I still have a loaner vehicle?
Yes! If you need one, our Road Estimators will drop-off a loaner vehicle to you when they pick up your vehicle for repairs.
Which location will my vehicle be repaired at?
Many factors are involved when deciding which facility to take our RABit vehicles to. First and foremost we focus on the certification requirements of the brand of vehicle. After that we determine by location and scheduling availability. But if you have a preference, don’t hesitate to let us know!
Who will I deal with during the repair process?
Our RABit coordinators work directly with the repair facilities to keep on top of your vehicle during the repair process. Our RABit staff will keep you updated on your repairs as often as you like!